Categories: BusinessPublished On: 27.01.2021321 words2.2 min read

Maritime passenger rights: implementation requirements

Documents on meeting the maritime passenger rights regulation, including staff training, disability needs, compensation and scope.



These 9 guidance documents provide general information on those provisions within European Union Regulation 1177/2010 (incorporated into domestic UK law by section 3 of the European Union (Withdrawal) Act 2018), concerning the rights of passengers when travelling by sea and inland waterway. The guidance specifically relates to the rights of the passenger with regard to the obligations of:

  • carriers (cruise and ferry operators)
  • port terminal operators
  • travel agents

Audio version

The running time is 12 minutes and 17 seconds.
Maritime passenger rights audio version

British sign language version

Maritime passenger rights British sign language version.
We welcome feedback from interested parties on these documents with comments sent to:

Gary James
Guidance on EU Regulation 1177/2010
Department for Transport – Zone 2/29
Great Minster House
33 Horseferry Road

Email: [email protected]